When
John (now Lord) King arrived in 1981 to prepare loss-making
State carrier British Airways for privatization, he told
senior managers: "You will all leave before I do."
A single sentence
indicated in which direction the new wind would be blowing.
Rod Eddington,
appointed six months ago to succeed Robert Ayling in BA's
left-hand seat, is more conciliatory. Following the airline's
first post-privatization loss, he appears to have adopted
a well-known internal BA slogan: "putting people first."
He has told
financial analysts that employees will be the first to hear
of the changes that he proposes to put the ailing carrier
back on its feet, possibly in the next few days.
Perhaps he
has no choice but to be radical, as BA attempts to offset
the impact of high fuel prices and arrest a recent slide
in share price.
Eddington will
continue Ayling's policy of reducing discounted economy-class
traffic and wants to match the fleet to a rationalized network.
Now that a link-up with KLM has failed for the second time
in 10 years (see
related story), Eddington wants to make the most efficient
use of BA's two London bases at Heathrow and Gatwick: "We
have to challenge the way these two work together."
He is evaluating
the contribution of services from Birmingham and Manchester.
Loss-making routes will be dropped unless they make significant
contribution to yield from connecting long-haul passengers.
BA's chief
executive acknowledges the need for a second European hub,
such as Amsterdam Schiphol would have provided through KLM,
since the carrier is constrained by airport capacity at
Heathrow and ultimately at Gatwick. But he is adamant that
considerations of an alternative European alliance must
not interfere with the core business: "We cannot allow more
management time to be spent on partnership opportunities
in the short term."
Eddington said
revenue remains robust and strong, but he concedes that
high fuel prices have accounted for large chunks of revenue.
He refused
to add to speculation about the future of low-cost subsidiary
airline Go, which is increasingly seen as internal competition:
"The first people to hear should be the employees. We must
decide where [Go] fits, if at all." The same is true for
BA's franchise partners, where "you might see changes in
the short term."
BA's primary
consideration is to rationalize its routes and fleet. Eddington
hopes to cut capacity by 10% over the next two years: "We
have the biggest widebody fleet in Europe, but the most
constrained hub." He is "taking a long hard look at what
a profitable network looks like and then what capacity is
needed. We should not start with what aircraft we already
have. Do not take the present BA fleet as a given."
For what it's
worth, this AeroWorldNet commentator would not be surprised
to see: board changes; reductions in headquarters and overseas
office jobs and costs; large cutbacks in European and domestic
services; rationalization of London operations, releasing
slots for long-haul services; and sale of Go to the highest
bidder.
Eddington concludes
that he must act sooner rather than later. "Clearly, given
our operating performance, we can't go on as we are. There
will be changes to routes and to equipment from now on.
We cannot jump, but there will be no sacred cows in the
route network. We cannot have a steady-as-she-goes view
of the world. There will be fine-tuning and there will be
at least one major initiative. There will be many changes
in the short term, so watch this space," he told the financial
analysts.
Many people
will lose their jobs; they will all leave before Eddington
does.