With its much
publicized troubles on the labor and operational front,
it comes as little surprise that the world's largest airline
is expecting less than stellar results for next quarter.
United
Airlines announced last week that it expects to post a loss
for the third quarter, which chairman and CEO James Goodwin
labeled "a difficult period for United."
"The disruptions
to our operations throughout the quarter greatly inconvenienced
our customers and front-line employees, reducing revenues
significantly," Goodwin said. "On the cost side, while we
are pleased that we were able to reach a tentative pilot
contract, the financial implications of the agreement, coupled
with the higher price of jet fuel, will further impact our
results."
Goodwin said
the losses will extend through the fourth quarter as well.
The company
experienced an abnormally high level of delays and cancellations
throughout the peak travel season this summer.
In response,
it adjusted its schedule to reduce the inconvenience caused
by the disruptions to its customers and front-line employees,
and this, combined with the effect of the disruptions themselves,
had a significant effect on revenues.
Affecting the
company's costs are the recent tentative pilot contract
agreement combined with the higher cost of jet fuel.
"The cost of
the tentative pilot agreement, as well as the expected impact
of other labor agreements which the company is now negotiating,
will be greater than originally anticipated," Goodwin said.
The company
is addressing the fuel problem with a hedge program against
crude oil cost increases for the year, but this appears
to be too little too late.
The cost of
jet fuel has risen at a higher rate than the cost of crude
oil, and this will affect the company's costs for the quarter.
"We are making
every effort to improve our operations and restore our customers'
confidence in United," said Goodwin. "We believe that these
efforts will help us return to profitability."